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Privacy Policy
It is Signal Office Supply’s policy to respect and protect the privacy of
our customers and the users of www.signaloffice.com(hereinafter, the
"Site"). Through this Privacy Statement, we want to reassure users of
the Site that we will not sell, share, or rent user information to others in a
manner different than as set forth in this Privacy Statement.
By accessing this Site, you agree to be bound by the Privacy
Statement. If you do not agree to the terms of this Privacy Statement, please do
not use this Site. Each time you use the Site, the current version of the
Privacy Statement will apply. Accordingly, when you use the Site, you should
check the date of this Statement (which appears at the top) and review any
changes since the last version.
Placing Orders and Information Collection
Signal Office Supply collects information from the users of the Site at
several different points on the Site. For example, we collect and/or request
information when a user:
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Registers on the www.SignalOffice.com
Site
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Places an Order
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Requests notification of an order status
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Applies for a Credit Card
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Requests
a Catalog
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Submits
a E-mail
If issues should occur with a users order such as trouble processing an
order, a request, or completing a delivery, this contact information will be
used by Signal Office Supply to contact the user.
Gathering and Sharing of Information, Links to External and Co-Branded
Websites
No third party vendors are used for gathering user entered information.
We use a credit card processing company to bill purchasers of goods and
services from the Site, and depending upon the goods and services being ordered
and where they are being shipped, we may also use outside suppliers and/or
delivery companies to assist us in fulfilling and delivering orders. We share
with them the information necessary to enable such card processing, fulfillment,
and delivery of goods (i.e. name, address, and as appropriate, payment
information).
Occasionally we partner with trusted third parties to provide Site users with
offers or services which may be of value to our users.
We will never provide credit card information and you will always be
provided with the opportunity to unsubscribe from any such list.
Except as described in this Privacy Statement, we will not sell or rent your
e-mail address. Signal Office Supply may share e-mail addresses with reputable
third parties in order to help Signal Office Supply provide better service to
consumers. These third parties agree not use your information for their own
marketing purposes.
We may provide personal identifying and account information in special cases
such as enforcement of our Terms of Site Use, or as required by law or legal
process to protect and defend the rights and safety of our Site and its users.
This includes exchanging information with other companies for purposes of fraud
and credit risk reduction.
Our Site also contains links to external Internet sites as well as co-branded
sites, which may be operated by an external party and they may have privacy
practices that differ from those here at www.signaloffice.com. A co-branded site
is a Website, usually operated by a third-party, and displaying that
third-party's name along with the Signal Office Supply name and logo. Such
co-branded sites offer Signal Office Supply approved goods or services to our
users. When you click on links that take you to such external or co-branded
sites, you will be subject to their privacy policies, and we encourage you to
become familiar with that party's privacy policies as these may differ from
those utilized on our Site. Please note that this Privacy Statement applies
solely to information collected by Signal Office Supply on our Site and, while
we strongly support the protection of privacy on the Internet, we cannot be
responsible for the privacy practices of other Websites, uses of the information
collected by other Websites, or the content of those other Websites.
Consent
Using our Site, the user agrees to the terms and conditions set forth in this
Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES
PROVISIONS which are an integral part hereof and the user consents to the
collection and use of this information by Signal Office Supply as disclosed in
this Privacy Statement.
Security Information
Strong precautions are taken to protect the information of the users of our
Site. When users submit sensitive information via the Site, that information is
protected both online and off-line.
We take credit card information security seriously and use a variety of
technical solutions to make shopping safe at our Site. Furthermore, your
information is encrypted and is protected utilizing the industry standard Secure
Sockets Layer (SSL) encryption software. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also
protect user- information off-line. All of the information of our Site's users,
including the sensitive information mentioned above, is maintained in a
restricted section in our offices. Only those of our employees who need the
information to perform a specific job (for example, our account or customer
service representatives) are granted access to personally identifiable
information. Furthermore, our employees are kept up-to-date on our security and
privacy practices.
Unfortunately, no data transmission over the Internet, or method of
electronic storage, can be guaranteed to be 100% secure. As a result, while we
strive to protect your information, we cannot guarantee its absolute security.
IN NO EVENT SHALL SIGNAL OFFICE SUPPLYBE LIABLE FOR SPECIAL, INDIRECT,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT
LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY
ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS
ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF
THE CONTENTS OF THIS SITE, EVEN IF SIGNAL OFFICE SUPPLY OR AN AUTHORIZED
REPRESENTATIVE OF SIGNAL OFFICE SUPPLY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
If you have any questions about the security at our Site, please email chris@signaloffice.com
Contests And Other Data
From time-to-time we may request information from the users of the Site via
surveys or contests. Participation in these surveys or contests is completely
voluntary, and the users of the Site have a choice whether or not to disclose
this information. Information requested may include contact information (such as
your name and shipping address), and demographic information (such as zip code,
age level, etc.). We use such information to notify contest winners, award
prizes, and for analyzing the Site traffic to improve the user's experience on
the Site.
Cookies
You may have heard of the term "cookies". Cookies are routinely
used by most, if not all, E- commerce merchants, including Signal Office Supply.
A cookie is a piece of data stored on a user's hard drive through the Web
browser program containing information about the user which enables us to track
and personalize the Site to enhance your experience. Signal Office Supply
currently uses a temporary session cookie that can be eliminated by closing the
web browser. If you have questions about our use of cookies, please contact us
at chris@signaloffice.com
Children's On-line Privacy
Signal Office Supply recognizes the particular importance of protecting the
privacy of children. Consistent with the Children's Online Privacy Protection
Act (COPPA), we will not knowingly collect any personally identifiable
information from children under the age of 13. When a user makes a purchase on www.signaloffice.com
or one of our associated websites, the user is representing to us that they are
an adult. If a child has provided Signal Office Supply with private information
you can phone 1-800-458-6410 and we will handle as necessary.
Special Offers, Account Updates and Opting Out
Signal Office Supply occasionally sends our customers and the users of the
Site announcements and updates, which contain important information about the
Site and service offerings which we believe to be of value to our customers and
users. In order to do this, we may enhance or merge the information we collect
on the Site with data from third parties for purposes of marketing products or
services to our customers and users.
We may communicate with the users of the Site via e-mail, telephone, mail, or
fax in order to provide requested services, content, product information,
notification of special offers, or in regard to customer service issues relating
to an account. The users of the Site are always given the opportunity to
'opt-out' of having their online information used for purposes not directly
related to the Site at the point at which we ask for the information or when
they receive an online requested promotional communication.
For example, our e-mail messages have an "unsubscribe" feature for
users of the Site who buy from us, but don't want to be notified about special
offers in the future. Users can simply "Reply" back to the e-mail
message and type "unsubscribe" in the subject field. Upon receipt of
the reply, we will remove that e-mail address from our e-mail list.
If you do not wish to have your postal mail information, phone number or
ordering information shared with third-party organizations, users can opt out
by: (i) telephone at 1-800-458-6410; mail at Signal Office Supply
Mail Listing 415 W. Benson Street, Cincinnati OH 45215, or e-mail at
chris@signaloffice.com. Please indicate whether you wish to continue to receive
Signal Office Supply’s catalogs and other postal mailings
Users of the Site can always update the personally identifying information
that they have provided to Signal Office Supply simply by accessing and updating
their account information on the Site or by e-mailing us at chris@signaloffice.com
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